tag:blogger.com,1999:blog-58844963611102844662011-04-21T17:47:05.965-07:00Diversified Batteryhttp://www.blogger.com/profile/17839680150371723935noreply@blogger.comBlogger11100tag:blogger.com,1999:blog-5884496361110284466.post-75432227199979247352009-02-09T11:30:00.000-08:002009-02-09T11:44:17.468-08:00First your convicned by your kid to purchase one f the really cool looking bikes from the on-line site.<br />The site makes all kinds of promises about support, warranty, product quality etc.<br /><br /> <span class="blsp-spelling-error" id="SPELLING_ERROR_1">DONT</span> <span class="blsp-spelling-error" id="SPELLING_ERROR_2">BELIEVE</span> ANY OF THEM!!<br /><br />The product arrives and works great a for a few days , maybe a week.<br />You call to get warranty or part <span class="blsp-spelling-error" id="SPELLING_ERROR_3">information</span>. They put you on <span class="blsp-spelling-error" id="SPELLING_ERROR_4">th</span><span class="blsp-spelling-error" id="SPELLING_ERROR_5">e phone</span> with a very nice technician who <span class="blsp-spelling-error" id="SPELLING_ERROR_6">basically</span> walks you <span class="blsp-spelling-error" id="SPELLING_ERROR_7">thru</span> dis-assembling the bike. They determine what parts you may need and then offer several part upgrades for a cost. They never seem t have the standard <span class="blsp-spelling-error" id="SPELLING_ERROR_8">replacement</span> warranty items available. Only the upgrades. They promise to send them along in a few days, After Weeks of phone calls and e-mails , it becomes obvious, they are not sending anything. <br /><br />So with no other choice, you contact your credit card company to file fraud claim.<br /><br />They then advise your credit card company they they have no information or inquiries from you about the product and <span class="blsp-spelling-error" id="SPELLING_ERROR_9">reference</span> about 10 pages of legal <span class="blsp-spelling-error" id="SPELLING_ERROR_10">mumbo</span> jumbo about how and why , you are responsible for the purchase for about a 1000 different reasons. They have obviously done this many times before. Its not the kind of reply or <span class="blsp-spelling-error" id="SPELLING_ERROR_11">documentation</span> that somebody just whipped up because of this one instance.<br /><br />So reply and send your credit card company all the emails an<span class="blsp-spelling-error" id="SPELLING_ERROR_12">d promies</span> that they had made in writing. If your credit card company is worth it weight, at this point they return the money to you . Of course you have to package up the bike and send it back , for about 80$.<br /><br />Then, when you think <span class="blsp-spelling-error" id="SPELLING_ERROR_13">th</span><span class="blsp-spelling-error" id="SPELLING_ERROR_14">e whole</span> ordeal is over with. The Mini Pocket Rocket Company send <span class="blsp-spelling-error" id="SPELLING_ERROR_15">th</span><span class="blsp-spelling-error" id="SPELLING_ERROR_16">e detail</span> to a collection agency. You can then contact your cc company and request the <span class="blsp-spelling-error" id="SPELLING_ERROR_17">documentation</span> from the case and send it on the the credit card company.<br /><br />Bottom line , DOCUMENT EVERYTHING with this Company<br />Better yet , STAY AWAY from this company, BUYER BEWARE!!!!<br /><br /><span class="blsp-spelling-error" id="SPELLING_ERROR_18">Accessories</span> On line , Mini Pocket Rockets , PO Box 130, Temple City CA 91780 <br />their phone is 877-677-2453<br /><br /><br />The Product is POOR QUALITY<br />THE SERVICE IS AWFUL!!!<br /><br /><br />Tell us about your experience<div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/5884496361110284466-7543222719997924735?l=minipocektrocketscam.blogspot.com' alt='' /></div>Diversified Batteryhttp://www.blogger.com/profile/17839680150371723935noreply@blogger.com0